Terms and Conditions – Refunds and Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased with your order, we’re here to help.

Refunds

You have 14 days to request a refund from the date of delivery. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a refund, please contact us at support@smeasupplies.com with your order number and details about the product you would like to return. We will respond with instructions for how to return items from your order.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Returns

In addition to refunds, we also accept returns for exchanges or store credit. If you would like to exchange an item or receive store credit, please contact us within 14 days of receiving your order. Items returned for exchange or store credit must be unused and in the same condition that you received them and in the original packaging.

To return an item for exchange or store credit, please contact us at support@smeasupplies.com with your order number and details about the product you would like to return. We will respond promptly with instructions for how to return items from your order.

Defective Products

If you receive a defective product, please contact us immediately at support@smeasupplies.com with your order number and details about the product’s defect. We will work with you to resolve the issue promptly, whether through a refund, exchange, or store credit.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our refunds and returns policy, please contact us at support@smeasupplies.com. We are here to assist you with any concerns or inquiries you may have.